We ship with UPS Ground for most machines and products. Small or lightweight products may be shipped using USPS First Class or Priority. We strive to handle shipments within 1 or 2 days of the order being placed, aside from orders placed on Sundays as we are closed every Sunday. Orders generally will be shipped out within 1 or 2 business days.
Our business hours are 8:30am to 5pm Pacific Time Monday through Friday, and 8:30am to 5pm on Saturdays. For any questions, call us at 541-267-2241 or toll free at 1-800-ELE-HOSP (1-800-353-4677). Our email address is firstname.lastname@example.org and physical location is 988 S Broadway, Coos Bay, Oregon 97420.
We want you to be happy with any machine or item purchased from us. If you are not satisfied with your purchase, we ask that you contact us so that we can assist you. We accept returns within 7 days for like-new merchandise for a 100% refund. Like-new merchandise within one month is a 90% refund, with a 10% reduction per month thereafter. Special orders of product not regularly stocked may be subject to a 15% restocking fee.